Comprehensive Tech Support
Comprehensive Tech Support
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Our expert tech support service ensures your business runs smoothly, resolving technical issues quickly and efficiently. From troubleshooting to optimizing performance, we provide reliable and timely support tailored to your business needs.
With our service, you can focus on what you do best while we handle the technical complexities behind the scenes."
Frequently Asked Questions
Do I need a Canva account?
Yes, a Canva account is required, but don't worry - creating one is completely FREE and easy.
Can I access these templates on my phone?
Yes! However, editing templates on desktop is much more easier.
How do I access my templates?
You will receive a .PDF file with links to templates via email after purchase. After adding templates to your Canva account, you can access your files directly from Canva.
Can I edit these templates?
Yes! All of our templates are fully editable.
What if I'm not happy with my purchase?
We understand that sometimes expectations may not be met. However, due to the nature of digital products, we typically do not issue refunds.
If you have any questions or concerns before making a purchase, we encourage you to contact us at info@designmediagroup.com.
In rare and exceptional cases where a refund is insisted upon, we will consider the request and may issue a refund. Our goal is to ensure customer satisfaction, and we will handle such situations on a case-by-case basis